Frequently Asked Questions

  • We take most major insurance carriers but not all of their plans. We recommend that you call your insurance company to verify that we are in-network. Plans accepted include Medicare, FEP, Anthem PPO, Aetna POS-II, Cigna Open Access and PPO, and most UHC plans. We are a Tricare-Preferred provider.

    We DO NOTtake Medicaid or Dual-enrollment plans, Cigna Connect, Optima Health, Virginia Premier, Tricare Prime or Aetna EPO.

    Please note we do not take exchange plans from Aetna, UHC, or Cigna.

  • No. We do not accept Medicaid or Dual-enrollment plans such as UHC Community Health or Aetna Better Care.

    We are happy to see Medicaid patients at our self-pay rate.

  • Self-pay patients receive a discount from our base rate. Payment is due at the time of the visit. Our self-pay rate starts at $200/visit for new patients. Procedures such as biopsies or cryotherapy will incur additional charges.

  • Skin cancer is the most common type of cancer diagnosed in the USA. In most instances, it is the result of years of sun exposure that began when we were children.

    Dr. Kopelman will carefully evaluate your skin for signs of sun damage, pre-cancers, abnormal moles or growths, or skin cancers.

    If needed, most skin biopsies (taking a sample of skin for testing) can be performed in the office on the same day. She will also provide recommendations on how to protect your skin from additional damage.

    Other skin-related issues such as acne, hair loss, or rashes require a separate appointment to ensure that there is sufficient time allocated for a thorough and complete skin cancer examination.

  • Common types of skin cancer are basal cell carcinomas, squamous cell carcinomas, and melanoma.

    Basal cell carcinomas are often slow-growing, small, pink shiny bumps that may bleed with minimal or no injury.

    Squamous cell carcinomas may be slow or fast growing, and may be a pink scaly patch or a round pink bump.

    Melanomas are skin cancers that arise from abnormal color-making cells. These may grow slowly or quickly; most commonly, they look like an irregular brown patch or bump, but sometimes they may be skin colored or pink.

  • Dr. Kopelman recommends that everyone check their skin on a monthly basis for new or changing spots.

    For most adults, she also recommends an annual skin check by a physician to evaluate skin changes.

  • To refill medications, please call your pharmacy to request a refill.

    If there are no refills left on your medication, please call our office at 703-343-1064

  • If you have a question or concern, please call our office at 703-343-1064.

    We return most calls within one business day. If you have not heard back within 2 business days, please reach out again.

    Please note, patients are unable to email us via the portal. Please call us with any questions.

  • Your counseling notes are available in your patient portal.
    If you have trouble accessing your portal, please call us at 703-343-1064.

  • If you need to cancel or reschedule your appointment, please let us know as soon as possible.

    Any changes made with less than 24 hours’ notice may incur a $30 cancellation fee.

    For inclement weather:

    We will always contact scheduled patients if clinic will be closed due to bad weather.

    Please let us know if you are not able to keep your appointment so we can plan our staffing accordingly.